La meva reserva

COVID-19 -

Now that the government has given the go ahead for self-catering holiday accommodation to open from early July, we are looking forward to welcoming guests at Luccombe Villa.

We want to let you know how we plan to address matters relating to Covid-19.

Arrival and departure


Arrival will be after 5pm (2 hours later than usual) and departure by 10am (the usual time) so that we have more time to clean the apartments.

Cleaning

In addition to our usual cleaning regime, surfaces throughout the apartment will be sprayed with disinfectant and sanitised before your arrival. Viricidal disinfectant will be used on high touch areas, such as handles, switches, taps, remote controls, bins, kitchen appliances etc. The apartment will be fully aired and you will find the doors and windows open on arrival.

Hand sanitiser will be supplied in each apartment.

Bedding

We will spray all beds, pillows and soft furnishings with disinfectant and will make up the beds with freshly laundered bedding in the usual way. We will provide bath sheets and hand towels for each guest. We will not provide bedspreads.

In order to reduce contact areas between guests and staff we will ask guests to strip the beds they have used and put them in the provided zipped laundry bag on departure.

We understand that some guests may wish to bring their own bedding and towels. If you would like to do this, please email us in advance. If you let us know that you will be bringing your own bedding and towels, we will be pleased to refund you £10 per person per week to reflect the savings to us.

Also, you may wish to bring a covering from home for the sofa(s) in your apartment.

Guests’ garden and swimming pool

27th June 2020. We have just been notified by the Isle of Wight Council that it is a legal requirement that all holiday accommodation providers keep their swimming pools closed until the Government advises otherwise. The Government is required to review these measures every 21 days.

The communal garden and bbq will be open to guests. 

We will supply hand sanitiser and viricidal disinfectant and paper towels in the guests' garden so that guests can wipe down seating and barbecue equipment before they use them.

Amenity room

We regret that the communal amenity room, which contains washing machines, tumble dryer, DVDs, books, games and tourist information, will not be available to guests.